Useful info / FAQ's

Changing Camping Group Name
Either email Agility Shows Online (ASO) via the “Contact Us” link and submit details. Or if you go through the entering process again, you can add a Group name on the camping page, and continue to Submit your Entries. 

Change Vehicle Registration No.
Email details to ASO

Changing Offer of Help
Log in, click on the actual name of the show on your Shows Entered page, and above your list of entries (top left corner) is an Offer/Amend Help button which you can use to add, remove or amend an Offer of Help.

Payment Deadlines
Your entries, camping and electric hook-up are guaranteed so long as sufficient funds are in your account by Closing Date.
No extra/additional camping or electric hook up bookings will be added after the close of entries.

How to pay in to your Account
BACS payments can be made to:
Account Name: Agility Shows Online
Sort Code: 40-39-11
Account No: 02305666

Please quote your payment reference which can be found on your “Account” page, so we can allocate it.

Alternatively you can pay over the counter at any HSBC branch. Please quote your reference and email the administrator with the details of which branch payment was made.

Credit/Debit Card payments:
Simply select your “Account” (after logging in) and click on the SagePay button to pay using a credit/debit card.

Payment from Overseas
For payments from overseas please use the Card option (above) or by transfer using the following details, please quote your unique payment reference so we can allocate it.

Bank: HSBC plc, 15 Church Street, Rugby CV21 3PN
IBAN – GB49HBUK40391102305666
Sort Code – 403911     Account no - 02305666

Please note HSBC charge £6 for any overseas transactions of over £100. Under £100 is free. So you may wish to make several payments to avoid paying any charges.

Grade Changes
Can be done using the Amend/Cancel or Grade Change button next to the name of the show on the Shows Entered page. Please read the instructions on the page.

Judging or Other Refunds
Please email ASO the details

Dogs In Need Helpline

Please call between 12:00pm and 2:00pm
or get in touch via email here

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